Please choose carefully and read all product details and sizing advice. Louise has put a great deal of detail on every product site.We do offer a refund or store credit on full priced products (excluding sale or discounted items) if your return request is submitted within 14 days of receiving the item and if the item passes the Louise Mitchell return policy.
HOW TO MAKE A RETURN OR EXCHANGE
Making a return or exchange is easy using our simple return process
1. Contact us by email [email protected] or ring 612 93631855
2.Tell us why you wish to return your item
RETURN YOUR PURCHASE
Please address your package to the address below and include a note saying whether you want to replace the item or request a refund.
5/5 Knox street Double Bay Sydney Australia 2028
We require you to send your return back by registered post with a tracking number and a signature required on delivery. Once you have posted your item please email [email protected] and send details of your tracking number. We do not accept liability for goods in transit.
If you have chosen a wrong size or embroidery colour for a nightgown for example and wish to exchange, simply return your garment and we will exchange the item. Please note that extra postal charges will be required for your second choice.